Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandee Menegay

Brandee Menegay

October 23, 2026

5  out of  5
rating by Brandee Menegay
"Olga was wonderful! She answered all our questions and was very helpful. Thank you, Olga!"
Profile photo of April Rodriguez

April Rodriguez

October 21, 2026

5  out of  5
rating by April Rodriguez
"Courtney was so helpful! She helped me so quick and answered all my questions. I would definitely recommend this agency!"
We responded:
"April, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lubbock. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Chris Prather and Team "
Profile photo of Kelly Carson

Kelly Carson

October 15, 2026

5  out of  5
rating by Kelly Carson
"Literally best coverage beating 2 other major competitors by 60 a month! Thanks"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of melissa richolson

melissa richolson

October 15, 2026

5  out of  5
rating by melissa richolson
"This office is the best place to work with. I love how the team works together."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Bhushan Kumar

Bhushan Kumar

October 15, 2026

5  out of  5
rating by Bhushan Kumar
"Great price and very supportive and informative"
We responded:
"Bhushan, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Mike Jackson

Mike Jackson

September 28, 2026

5  out of  5
rating by Mike Jackson
"Being a new customer I was treated with respect and dignity. Very pleased with the staff. They know how to provide documents so I could compare my home and auto coverage with other insurance companies. Thus, I was pleased with selecting Chris Prather State Farm. Anyone looking to compare their coverage should check out Chris Prather State Farm. I think you will be pleased."
We responded:
"Hi Mike, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Chris Prather’s team.  Please reach out to us if any questions come up!  - Chris Prather’s Insurance Team "
Profile photo of Tama Havens Rivero

Tama Havens Rivero

September 17, 2026

5  out of  5
rating by Tama Havens Rivero
"This insurance agency has saved us a lot of money with the exact same coverage we had before with a competitor. They even reached out this month to tell us our premium was going DOWN, which has NEVER happened in all my years of having insurance! In a time where the cost of everything seems to rise every year, this was unexpected and very appreciated! In addition, you truly never know how good your insurance company is until you need to use the coverage. Last year, we had to use our home policy to cover roof and property damage due to a large hail storm. They were prompt, easy to work with, and didn’t try to short us. Our contractor was pleasantly surprised with how easy they were to work with and the fact that there was minimal going back and forth or discrepancies. That says a lot about the integrity of the company. The agency is good about communicating, they make things easy to understand, and have offered us coverages in home, auto, and life that actually make sense for us and aren’t just an “upsell.” We truly appreciate everything they have done for us!"
We responded:
"Tama, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Sonia Carmona

Sonia Carmona

September 9, 2026

5  out of  5
rating by Sonia Carmona
"I’ve had a really good experience with State Farm. Their customer service has been excellent, and they have always been helpful, professional, and patient when I’ve had questions or needed assistance. I appreciate having an insurance company that makes me feel like they actually care about their customers. I would definitely recommend State Farm to anyone looking for reliable insurance and great service."
We responded:
"Thank you for the 5-star review, Sonia! We’re proud to serve the Lubbock community and truly appreciate your support. "
Profile photo of Irma Acevedo

Irma Acevedo

September 8, 2026

5  out of  5
rating by Irma Acevedo
"My experience with State Farm was amazing. Courtney’s assistance and understanding was great. I highly recommend State Farm!"
We responded:
"Irma, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lubbock. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Chris Prather and Team "
Profile photo of Eli Carter

Eli Carter

September 1, 2026

5  out of  5
rating by Eli Carter
"I had the pleasure of speaking with Kristen Blotck, and it was so easy to get my quote and sign up with State Farm insurance for the Lubbock area. I would highly recommend to everyone about getting any kind of insurance from them."
We responded:
"Eli, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lubbock insurance team! - Your State Farm Agent, Chris Prather "
Profile photo of Javi Otero

Javi Otero

August 26, 2026

5  out of  5
rating by Javi Otero
"10 out of 10 recommend!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lubbock. "
Profile photo of MEGHASHYAM

MEGHASHYAM

August 18, 2026

5  out of  5
rating by MEGHASHYAM
"Brittany was extremely helpful, kind, and responsive. She took the time to understand my situation, clearly explained my options, and quickly helped me with my request. I truly appreciate her patience and excellent customer service. Thank you, Brittany and the Chris Prather State Farm team!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lubbock to know you had such a great experience with us. "
Profile photo of Marianne Butcher

Marianne Butcher

August 14, 2026

5  out of  5
rating by Marianne Butcher
"Brittany was the Best helping me with finding my acount & helping me pay my bill!!!
Very Profesional! Thank you Brittany"
We responded:
"Hi Marianne, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Chris Prather’s team.  Please reach out to us if any questions come up!  - Chris Prather’s Insurance Team "
Profile photo of Michael Cirilo

Michael Cirilo

August 13, 2026

5  out of  5
rating by Michael Cirilo
"Awesome and very helpful with all questions!!"
We responded:
"Michael, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Joseph Allen

Joseph Allen

August 13, 2026

5  out of  5
rating by Joseph Allen
"Helpful and respectful"
We responded:
"Joseph, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lubbock. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Chris Prather and Team "
Profile photo of Lillian Groves

Lillian Groves

August 4, 2026

5  out of  5
rating by Lillian Groves
"They’ve always helped us with all of our vehicles with patience and gratitude"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Adam Martinez

Adam Martinez

July 27, 2026

5  out of  5
rating by Adam Martinez
"Olga Castillo was super helpful in going through the different options that best worked us financially very professional and courteous we have been with State Farm a lot of years we are very pleased with the service thank you Olga Castillo"
We responded:
"Wow, thank you for the 5-star review, Adam! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Meighan Mills

Meighan Mills

July 21, 2026

5  out of  5
rating by Meighan Mills
"Olga took great care of us today!! Thanks again."
Profile photo of evo8ray

evo8ray

July 13, 2026

5  out of  5
rating by evo8ray
"I’ve been using Chris Prather State Farm since 2010/2011! Everyone has always been kind and helpful with any questions and inquiries I have. Check them out for your insurance needs! - Ray"
We responded:
"Thank you so much for the 5-stars, evo8ray! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Chyanne Chancey

Chyanne Chancey

June 16, 2026

5  out of  5
rating by Chyanne Chancey
"Good customer service, very helpful and friendly. Saved us money with auto insurance. Everyone I’ve talked to has been very respectful and gets their job done in a timely manner. I definitely recommend them for auto and home insurance"
We responded:
"Chyanne, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Prather’s Team is just a call or email away!"
Profile photo of Lisa Farmer

Lisa Farmer

May 27, 2026

5  out of  5
rating by Lisa Farmer
"Excellent Customer Service & saved me some much-needed money!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chris Prather’s Team. "
Profile photo of Jacob Florey

Jacob Florey

May 13, 2026

5  out of  5
rating by Jacob Florey
"Kim was able to help me redo my auto and home insurance. Excellent service and saved me time and money."
We responded:
"Jacob, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Sylvia Aguilar

Sylvia Aguilar

April 28, 2026

5  out of  5
rating by Sylvia Aguilar
"Kim Jimenez helped me out so much and I appreciate her. Same policy amount for a lot less than what I was paying."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Karriganne Keneda

Karriganne Keneda

March 19, 2026

5  out of  5
rating by Karriganne Keneda
"The lowest insurance I could have found and the staff is super sweet and kind. I just joined and already feel like family!"
We responded:
"Thank you for the amazing review, Karriganne! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Kim Williams

Kim Williams

March 17, 2026

5  out of  5
rating by Kim Williams
"Always happy to talk to the girls in this office. Great customer service. Informative. Responsive. Can't ask for more. Thanks Samantha for helping me today !!"
We responded:
"Thank you so much! Your review means the world to us! We appreciate you!"